Cookie policy

This website, owned by Balenco 2018, S.L., uses cookies and similar technologies. Here we explain what they are, which ones we use and how you can manage them.

1. What cookies are

Cookies are small files that a website stores in your browser when you visit it. They are used, for example, to remember your language, keep your basket or count visits. Other technologies, such as your browser’s local or session storage, work in a similar way; in this policy we call all of them ‘cookies’.

2. Types of cookies

Depending on who manages them, they can be:

  • First-party: managed by us from our own domain.
  • Third-party: managed by another company that provides us with a service.

Depending on their purpose, they can be:

  • Technical or necessary: they allow the website to work and let us provide the services you request: browsing, remembering your language, keeping your basket and completing your purchase, accessing your account and protecting the website.
  • Analytical or measurement: they let us see, in aggregate form, how the website is used (visits, pages viewed) so that we can improve it.
  • Advertising: they are used to measure our campaigns and to show advertisements related to this website.

Technical cookies do not require your consent; analytical and advertising cookies are only used if you give it to us (Article 22(2) of Spanish Law 34/2002, LSSI).

3. Which cookies this website uses

This website uses:

  • First-party technical cookies, which are necessary for the website to work: they remember your language, keep your basket and the checkout process going and let you access your account.
  • Third-party analytical and advertising cookies, which we only use with your consent. They may be session or persistent cookies, with a maximum lifetime of two years.

The exact list may change when we update the website or its tools. If you would like to know which specific cookies are active at the moment, email us at info@elterratrestaurant.com and we will tell you.

4. Other third-party services

Some elements of the website, such as the fonts, the map on the bookings page, the booking system or the payment gateways, are loaded from third-party servers. These receive the technical data needed to provide the service, such as your IP address, and may use their own cookies under their own policies.

5. How to manage or disable cookies

You can set your browser to block or delete cookies. Here is the help for the most common browsers:

If you block technical cookies, some parts of the website, such as the basket or the checkout, may stop working. Advertising networks also offer their own tools to opt out of personalised advertising.

6. Personal data

Any data that cookies may collect is processed in accordance with our Privacy policy, where you will also find information about your rights. The identity of the website owner is set out in the Legal notice.

7. Changes to this policy

We may update this policy whenever the cookies we use or the applicable rules change. The version in force is always the one published on this page.

8. Contact

If you have any questions about this policy, email us at info@elterratrestaurant.com.

Last updated: October 2026